Customer Story #1: How Airy Simplified Multi-Domain Email Management with MailTrigger

Meet Airy, the founder of a newly established company with over a dozen employees. As he juggled the many responsibilities of running a new business, one challenge stood out: managing email accounts across three different domains.

That’s when he discovered MailTrigger — a solution that not only simplified email sending and receiving, but also allowed him to integrate with multiple messaging platforms.

First Challenge: Unifying Incoming and Outgoing Email Across Domains

Airy needed a way to manage email for all three domains, but didn’t want his employees to remember multiple logins or manage separate inboxes. He wanted each person to work with just one primary email address, making communication easier and more efficient.

Take Joanne, for example. Without MailTrigger, she would’ve had to:

• Remember passwords for all three inboxes.
• Manually configure forwarding rules on each domain’s email service.
• Juggle replies from different platforms.

Now with MailTrigger, Joanne simply sets up email forwarding from all three domains to her primary inbox (e.g. joanne@anywayworkz.com). She no longer needs to remember multiple credentials or set up forwarding rules on various platforms — it’s all done once.

Even better, she can send emails from any of the three domains using the same inbox. By configuring her Gmail SMTP settings to:

SMTP Host: smtp.mailtrigger.app Username/Password: Her MailTrigger credentials

She can now send emails as joanne@anyway.cool, joanne@anyway.tw, or joanne@anywayworkz.com, all from a single place. Clean, unified, and easy.

Second Challenge: Automated Replies with a Personal Touch

Airy also wanted every incoming email to receive an automatic reply, to make sure senders felt acknowledged. With MailTrigger, he set up an auto-reply route that uses the built-in LLM Action to generate a unique joke in every reply — giving recipients a pleasant surprise and a smile.

This is more than automation — it’s smart, delightful communication.

And because MailTrigger is built for integration, Airy is already planning to expand the workflow. For example, routing email content to Telegram or other channels — all within the same platform. Once the inbox is connected, everything else just flows.

Why Not Google Workspace?

Airy did consider using Google Workspace. It’s a powerful and well-established product. But when he looked closer, he realized that:

• Google charges per mailbox and per domain.
• With three domains and ten employees, the monthly cost would easily hit $300+.
• And it still wouldn’t give him the automation and multi-channel routing MailTrigger offers.

Instead, with MailTrigger, Airy:

• Reduced costs significantly
• Simplified domain-wide email management
• Unlocked advanced features like auto-responses and message routing to other platforms

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💡 Want to simplify your email like Airy did? Visit MailTrigger and see how it can streamline your workflow across multiple domains — with smarter, automated communication.